1. Patients are entitled to obtain quality health services in accordance with professional standards and standard operating procedures.
  2. Patients are entitled to receive the basic services effectively and efficiently so that patients avoid physical and material damages.
  3. Patients have the right to file complaints against the quality of services obtained.
  4. Patients are entitled to choose the doctor and nursing class in accordance with his wishes and regulations of the hospital.
  5. Patients are entitled to request consultations about the disease to another physician who has a Permit Practice (SIP) both inside and outside the hospital.
  6. Patients are entitled to privacy and confidentiality of the illness, including medical data.
  7. Patients are entitled to information that includes diagnosis and procedures for medical action, the purpose of medical action, action alternatives, risks and complications that may occur and prognosis of the actions taken and the approximate cost of treatment.
  8. Patients are entitled to give or refuse consent on actions to be taken by health personnel against the disease.
  9. Patients have the right, accompanied by his family in a critical condition.
  10. Patients have the right to worship in accordance religion / belief espoused for it does not disturb other patients.
  11. Patients are entitled to obtain security and her safety during the treatment.
  12. Patients are entitled to submit proposals, suggestions, improvements to the treatment hospital against her.
  13. Patients are entitled to refuse service of spiritual guidance that is incompatible with religion and belief espoused.
  14. Patients are entitled to complain of hospital services which are not in accordance with the standards of service through print and electronic media in accordance with the provisions of the legislation.
  1. Pasien dan keluarganya berkewajiban untuk mentaati segala peraturan dan tata-tertib.
  2. Pasien berkewajiban untuk mematuhi segala instruksi dokter dan perawat.
  3. Pasien berkewajiban memberikan informasi dengan jujur dan selengkapnya tentang penyakit yang diderita kepada dokter yang merawat.
  4. Pasien atau penanggungnya berkewajiban untuk melunasi semua biaya atas jasa medis yang diterima.
  5. Pasien atau penanggungjawabnya berkewajiban memenuhi hal-hal yang telah disepakati/perjanjian yang telah dibuatnya.
+ Patient's Rights
  1. Patients are entitled to obtain quality health services in accordance with professional standards and standard operating procedures.
  2. Patients are entitled to receive the basic services effectively and efficiently so that patients avoid physical and material damages.
  3. Patients have the right to file complaints against the quality of services obtained.
  4. Patients are entitled to choose the doctor and nursing class in accordance with his wishes and regulations of the hospital.
  5. Patients are entitled to request consultations about the disease to another physician who has a Permit Practice (SIP) both inside and outside the hospital.
  6. Patients are entitled to privacy and confidentiality of the illness, including medical data.
  7. Patients are entitled to information that includes diagnosis and procedures for medical action, the purpose of medical action, action alternatives, risks and complications that may occur and prognosis of the actions taken and the approximate cost of treatment.
  8. Patients are entitled to give or refuse consent on actions to be taken by health personnel against the disease.
  9. Patients have the right, accompanied by his family in a critical condition.
  10. Patients have the right to worship in accordance religion / belief espoused for it does not disturb other patients.
  11. Patients are entitled to obtain security and her safety during the treatment.
  12. Patients are entitled to submit proposals, suggestions, improvements to the treatment hospital against her.
  13. Patients are entitled to refuse service of spiritual guidance that is incompatible with religion and belief espoused.
  14. Patients are entitled to complain of hospital services which are not in accordance with the standards of service through print and electronic media in accordance with the provisions of the legislation.
+ Patient's Responsibilities
  1. Pasien dan keluarganya berkewajiban untuk mentaati segala peraturan dan tata-tertib.
  2. Pasien berkewajiban untuk mematuhi segala instruksi dokter dan perawat.
  3. Pasien berkewajiban memberikan informasi dengan jujur dan selengkapnya tentang penyakit yang diderita kepada dokter yang merawat.
  4. Pasien atau penanggungnya berkewajiban untuk melunasi semua biaya atas jasa medis yang diterima.
  5. Pasien atau penanggungjawabnya berkewajiban memenuhi hal-hal yang telah disepakati/perjanjian yang telah dibuatnya.